Terms and Conditions

www.capalona.co.uk is a website that is owned and operated by Sorodo Limited. Sorodo Limited is registered in England and Wales with company number 08039501 and its registered office is at Chancery Place, 50 Brown Street, Manchester, M2 2JG, UK.


In these Terms of Use:

  • "product" means any third-party product or service that we display on our Site
  • "site" means any mobile applications or other similar devices, channels or applications operated by or on behalf of Sorodo Limited
  • "you" and "your" means any person who accesses and uses the Site

Who we are?

www.capalona.co.uk is owned and operated by Sorodo Limited. For the purposes of these Terms of Use, references to Capalona ("we", "us" or "our") includes Sorodo Limited.

  • We are registered with the Information Commissioner’s Office. Our registration is ZA160887
  • Sorodo Limited is Authorised and Regulated by the Financial Conduct Authority, FRN 774781
  • Sorodo Limited is registered in England and Wales with company number 08039501
  • Our registered office is at Chancery Place, 50 Brown Street, Manchester, M2 2JG, UK

We are a credit broker, not a lender. We will not provide finance directly to clients; we will locate lenders and are providers of financial services.

Use of Site

By accessing, continuing, and submitting an application on our Site;

  • You confirm you are over the age of 18
  • Legally entitled to enter into an agreement
  • Can enter in and agree to the Agreement on behalf of any entity if you are accessing, using or registering to use our site on behalf of that entity.
  • You are a resident within the UK

This agreement is defined as being between you, the User of www.capalona.co.uk, and Sorodo Limited, the owners of this site.

If you do not agree to be bound by the terms and conditions, you should not use this Site.

Capalona cannot guarantee our website, or any content within it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the website without notice.

We will not be liable to you if for any reason the website is unavailable at any time or for any period. At all times, we take whatever steps possible to ensure that all information contained on our Web Site is accurate and correct. Any use of this Web Site or any information taken from it, is at your own risk. We will not be held liable for any losses or damages be this direct or indirect, following your use of our Web Site. These may include: system failures, non-delivery of data, viruses, a breach in security or any "hacking".

How our website works

Searching for the right business loan has never been easier. By using our website, you will cut out lots of time-consuming searching around the market when searching for the best deal.

The User will use our online website to select the choice of finance which is suitable for their needs, you will input; How much funding do you require

  • What is the finance for
  • The legal status of your business
  • Company name
  • Email address
  • Mobile number
  • When you started trading
  • Your last 12 months turnover
  • If you accept card payments
  • Monthly card takings amount
  • If you raise invoices
  • Business sector
  • Company address – address 1, address, town / city, county and postcode
  • First name
  • Last name
  • Residential status
  • Date of birth and;
  • Your address – address 1, address, town / city, county and postcode

Based on the information you provide we will display a panel of finance providers which may suit your financial requirements.

Capalona provide a no obligation service for use of our site with no pressure to commit to a product or a finance provider.

Credit Checks

Although Capalona does not perform credit checks, our finance providers may obtain a credit reference for you and your business, including its directors or partners from a credit reference agency. Please contact us to check this before continuing with the application.

Our Service

Our Website is for use within the United Kingdom. If you are not located in the United Kingdom and you access our website, you do so at your own risk and you should be aware of applicable local laws and regulations.

Once you have submitted your application, we will use the information you have provided and match this criteria against suitable lenders.

By submitting an enquiry for finance, you agree that your business and contact information can be passed to providers of finance in order for them to contact you to discuss your requirements further.

By agreeing to the terms of use, we will provide finance providers with access to your finance request and the information we have obtained. This data will be used to assist the finance provider to determine whether they are capable of offering your business the finance requested. Any further discussions between you and a finance provider will not include Capalona, including any additional checks and information the finance provider may require about your business.


We do not charge a fee for using our service, but we may receive a commission from lenders or other brokers for effecting such introductions. Please contact us for more information on our fees.

Intellectual Property

Any content included on this Web Site by the site owners, including, but not limited to: text, graphics, logos, images, data, code and software is the sole property of Sorodo Limited, our affiliates or third parties. Any use of this site acknowledges that this content is protected by the relevant UK law.

No Users may reproduce, copy or distribute any content from this Web Site unless given direct consent from Sorodo Limited.

Users must ensure that they agree with the suitability of any product from the Web Site before entering into a contract. The Web Site is purely for reference purposes only and should not act as a direct recommendation of any site or product.

Any information provided on the site is posted with the knowledge that it is correct

The Web Site provides no guarantee that it will be accurate at all times, and may be subject to changes at any time

External Links

Please be aware that the Web Site may include links to other sites. This Web Site accepts no liability for any of the content, or for the availability of these sites. These links are not necessarily an endorsement of the site themselves or those who operate them. With this in mind, you should always read the terms and conditions of any external sites before using them.

You may not set up any links to our Web Site without the express permission of the website. This also includes any direct links to images or content without prior consent.

We cannot guarantee that the Web Site will available at all times to meet your requirements, and that there will be no delays or errors. As a User of the site, you are solely responsible for any backs ups, and to have the correct virus software installed on your system.

Any information or content provided on the Web Site may be changed at any time, without giving notice. This also includes updates to these Terms and Conditions. All Users agree to regularly review Terms and Conditions to ensure they agree to them at all times.

In any event that any User applicable to these Terms and Conditions fails to exercise any right within these terms, this should not be construed as a waiver of these rights.

Law and Jurisdiction

Your use of the Web Site and these Terms and Conditions are governed by the Laws of England and Wales whose courts have exclusive jurisdiction of any disputes that may arise under or in connection with the Terms and Conditions.

Right to Cancel

Under the rules of the Financial Conduct Authority, you have the right to a cancel your contract with us without penalty and without giving any reason, within 14 calendar days.

Please note - Section 66A of the Consumer Credit Act (right to withdraw) does not apply to an agreement for credit exceeding £60,260 (unless the agreement is a residential renovation agreement), an agreement secured on land, a restricted-use credit agreement to finance the purchase of land or an agreement for a bridging loan in connection with the purchase of land.

You can contact us at any time via phone, email or in writing to cancel your agreement.


Notwithstanding anything in the Agreement, Capalona reserves the right, without notice and in its sole discretion, to terminate the Agreement, your account, and/or to block your use of our site. Capalona may consider legal action for violations of our Agreement with you according to these Terms of Use. Capalona reserves the right to seek all remedies available at law and in equity for violations of our Agreement with you according to these Terms of Use, including the right to block access from a particular Internet address to the Platform, or report misuses to law enforcement.


If you wish to make a complaint you can contact, email or write to us at;

Telephone: 08001337042

Email: hello@capalona.co.uk

Address: FAO Complaints Manager, Sorodo Limited, Chancery Place, 50 Brown Street, Manchester, M2 2JG, UK

If the complaint is about another party, such as a lender with whom we have placed business, we will refer details of the complaint to the third party and confirm this course of action to the complainant in writing.

If you are not happy with our final response, or we have not provided a response within eight weeks you have the right to refer the complaint to the Financial Ombudsman Service (FOS) after the passing of eight weeks following the complaint, using the details below:

Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR, UK

Telephone: 0800 023 4567 or 0300 123 9123

Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial–ombudsman.org.uk

For more information, you can visit our complaints page