Initial Disclosure Document

Initial Disclosure Document (IDD) about our services and our costs.

What is an Initial Disclosure Document?

The Financial Conduct Authority (FCA) is the independent regulator of financial services. The FCA require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us and what to do if you have a complaint.

Who are we?

Capalona is one of the UK’s fastest-growing online business finance brokers, providing a reliable service for hundreds of businesses operating in the UK since 2014. We are a credit broker, not a lender. We do not provide finance directly to clients and at all times, act as an intermediary. As such, we will locate finance providers who are the providers of the appropriate financial services. is owned and operated by Sorodo Limited. We are registered in England and Wales under company number 08039501.

What products do we offer?

We offer a wide range of commercial finance products, including:

Secured and Unsecured Business Loans, Cashflow Finance, Invoice Finance, Merchant Cash Advance, Startup Loans, Leasing and Asset Finance, Commercial Mortgages, Property Development Finance, Bridging Loans.

Whose products do we offer?

We only offer commercial finance solutions from a limited number of finance providers. Ask us for a list of the finance providers we offer.

Which service will we provide you?

At Capalona, we help businesses access commercial finance from a range of finance providers. When you complete our application form, we will match your business to finance providers suitable for your requirements (based on the information you disclose to us). The finance providers will contact you directly.

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of financial products that may be available to you. You will then need to make your own choice about how to proceed.

What will you have to pay us for our service?

We do not charge a fee for using our Services or our Site, but we may receive a commission (either a fixed fee or a fixed percentage of the amount you borrow) from finance providers or other brokers for effecting such introductions. The commission amount may vary by finance provider, broker or product. For certain lenders we may have influence over the interest rate, and this may impact the total amount payable by you, the customer. Third-party brokers, however, may charge fees for their own brokerage services, but the broker will make this clear before proceeding.

The amount of commission we earn will be made available to you on written request to either:


Postal Address: Sorodo Limited, St Andrews Park, Queens Lane, Bromfield Industrial Estate, Mold, Flintshire, CH7 1XB, UK.

Who regulates us?

The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers, considering buying certain financial products, to decide if our services are right for you. is a trading name of Sorodo Limited, registered at St Andrews Park, Queens Lane, Bromfield Industrial Estate, Mold, Flintshire, CH7 1XB, UK. Company Register number is 08039501. Sorodo Limited is Authorised and Regulated by the Financial Conduct Authority. Our FCA registration number is 774781. You can check via

What to do if you have a complaint?

A copy of our complaints procedure can be found here.

Are we covered by the Financial Services Compensation Scheme (FSCS)?

Your transaction may be covered by the FSCS for regulated transactions only. The FSCS is the UK's statutory Deposit insurance and investors compensation scheme for customers of authorised financial services firms. FSCS exists to protect customers of financial services firms that have failed. If the company you’ve been dealing with has failed and can’t pay claims against it, the FSCS may be used to pay compensation.

You can find out more about FSCS here.

Data Protection

To provide a service to you, we will need to gather information about your personal circumstances. The information you provide to us will be subject to the Data Protection Act 2018, incorporating the General Data Protection Regulation ((EU) 2016/679).

A copy of our privacy policy can be found here.

Your Consent

We take your continuing use of our service as your consent to our terms of business as outlined in this Disclosure Document, as well as to our general terms of service. If you do not consent to these terms, please notify us immediately, and we will stop providing our services. For your own benefit and protection, you should read these terms carefully. If you do not understand any point, please ask for further information.