Cookie Policy

Last updated March 2024.

This website www.capalona.co.uk ("Our Site") uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

Cookie Settings

Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

"Cookie" means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

"Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation ("GDPR");

"Personal data" means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined EU Regulation 2016/679 General Data Protection Regulation ("GDPR"); and

"We/Us/Our" means Sorodo Limited a limited company registered in England under company number 08039501, whose registered address is St Andrews Park, Queens Lane, Bromfield Industrial Estate, Mold, Flintshire, CH7 1XB.

Information About Us

Our Site is owned and operated by Sorodo Limited.

Our Data Protection Officer is Simon Moorcroft, and can be contacted by email at compliance@sorodo.co.uk, by telephone on 01244 456 123, or by post at St Andrews Park, Queens Lane, Bromfield Industrial Estate, Mold, Flintshire, CH7 1XB.

How Does Our Site Use Cookies?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for allowing us to analyse how visitors use Our Site so that we can continuously improve it.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Cookies on Our Site are not permanent and will expire after 2 years.

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

For more specific details of the Cookies that We use, please refer to the table below.

What Cookies Does Our Site Use?

Our Site uses analytics services provided by Google analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

The analytics service(s) used by Our Site use(s) the analytics Cookies shown in section.

The following Cookies may be placed on your computer or device:

Strictly Necessary

Provider:
Microsoft ASP.NET

Cookie:
.AspNetCore.Session

Purpose:
General purpose platform session cookie. Usually used to maintain an anonymous user session by the server. This cookie is destroyed when you close your browser.


Provider:
Microsoft ASP.NET

Cookie:
.AspNetCore.Antiforgery

Purpose:
This cookie is used to prevent Cross-site request forgery (often abbreviated as CSRF) attacks of the website. CSRF attacks exploit the trust that a site has in a user's browser.


Provider:
Microsoft ASP.NET

Cookie:
.AspNetCore.Mvc.CookieTempDataProvider

Purpose:
This cookie is used to keep temporary session data while you are on the site.


Provider:
Capalona (Us)

Cookie:
capalonacookie

Purpose:
This cookie is set by our website once you have seen and acknowledged our Cookie banner. This cookie will expire after [30] days.


Provider:
Capalona (Us)

Cookie:
scid

Purpose:
This is a cookie set by Capalona when you visit this website from a partner or affiliate link. This allows us to track conversions for our partner, they cannot ID you from this cookie. This cookie will expire after [30] days.


Provider:
Microsoft ASP.NET

Cookie:
ASPXAUTH

Purpose:
This cookie is used to authenticate a logged in customer.


Analytics Cookies

Provider:
Google Analytics (Universal)

Cookie:
_ga

Purpose:
The single default cookie for Google Universal Analytics. This sole cookie used by Google Analytics stores a unique client identifier (Client ID) which is set randomly. This cookie is set to expire after 24 months (2 years) and is refreshed each time you visit our website.


Provider:
Google Analytics (Universal)

Cookie:
_utma

Purpose:
A Google Analytics cookie keeps track of the number of times a visitor has been to the site, when their first view was, and when their last visit occurred.


Provider:
Google Analytics (Universal)

Cookie:
_utmb

Purpose:
A Google Analytics cookie that creates timestamp of the exact moment in time when a visitor enters the site.


Provider:
Google Analytics (Universal)

Cookie:
_utmc

Purpose:
A Google Analytics cookie that creates timestamp of the exact moment in time when a visitor leaves the site. This cookie waits for 30 minutes for another page view to happen and then it expires.


Provider:
Google Analytics (Universal)

Cookie:
_utmz

Purpose:
A Google Analytics cookie keeps track of where the visitor came from, what search engine was used, what link was clicked, what keyword was used and where in the world the website was accessed from.


Provider:
Google Analytics (Universal)

Cookie:
_gcl_au

Purpose:
Enables us to understand how a user to our website uses the website by generating analytical data.


Provider:
Google Analytics (Universal)

Cookie:
_gid

Purpose:
This cookie is set by Google Analytics and is used to distinguish unique users by assigning a randomly generated number as a client identifier.


Provider:
Google Analytics (Universal)

Cookie:
_gat_

Purpose:
This cookie is set by Google Analytics and is used to throttle the request rate to the Google Analytics service.


Provider:
Google Analytics / Double Click

Cookie:
test_cookie

Purpose:
This pixel Used to check if the user's browser supports cookies.


Provider:
Google Analytics

Cookie:
APISID

Purpose:
This cookie is used by Google to store user preferences and information when viewing pages with Google maps on them.


Provider:
Google Analytics

Cookie:
HSID

Purpose:
This cookie is set by Google and is used to authenticate users, store session preferences, and perform security measures.


Provider:
Google Analytics

Cookie:
NID

Purpose:
This cookie is set by Google and is used to store user preferences and information, such as language preferences and customized search results.


Provider:
Google Analytics

Cookie:
SAPISID

Purpose:
This cookie is set by Google and is used to store user preferences and information, such as the preferred language and browsing preferences.


Provider:
Google Analytics

Cookie:
SID

Purpose:
This cookie is set by Google and is used to authenticate users, store session preferences, and perform security measures.


Provider:
Google Analytics

Cookie:
SIDCC

Purpose:
This cookie is set by Google and is used to protect users' data from unauthorized access.


Provider:
Google Analytics

Cookie:
SSID

Purpose:
This cookie is set by Google and is used to store user preferences and information, such as the preferred language and browsing preferences.


Provider:
Google Analytics

Cookie:
__Secure-1PAPISID

Purpose:
This cookie is set by Google and is used to store user preferences and information when viewing pages with Google maps on them.


Provider:
Google Analytics

Cookie:
__Secure-1PSID

Purpose:
This cookie is set by Google and is used to authenticate users, store session preferences, and perform security measures.


Provider:
Google Analytics

Cookie:
__Secure-1PSIDCC

Purpose:
This cookie is set by Google and is used to protect users' data from unauthorized access.


Provider:
Google Analytics

Cookie:
__Secure-3PAPISID

Purpose:
This cookie is set by Google and is used to store user preferences and information when viewing pages with Google maps on them.


Provider:
Google Analytics

Cookie:
__Secure-3PSID

Purpose:
This cookie is set by Google and is used to authenticate users, store session preferences, and perform security measures.


Provider:
Google Analytics

Cookie:
__Secure-3PSIDCC

Purpose:
This cookie is set by Google and is used to store user preferences and information when viewing pages with Google maps on them.


Provider:
Google Analytics

Cookie:
__Secure-ENID

Purpose:
This cookie is set by Google and is used to store user preferences and information, such as language preferences and customized search results.


Provider:
Google Analytics

Cookie:
SOCS

Purpose:
Google cookie used to store user preference and personalised ads.


Provider:
Hotjar

Cookie:
_hjFirstSeen

Purpose:
This cookie is set by Hotjar and is used to detect the first pageview session of a user. It is used to persist the Hotjar User ID, unique to that site on the browser.


Provider:
Hotjar

Cookie:
_hjAbsoluteSessionInProgress

Purpose:
This cookie is set by Hotjar and is used to detect the first pageview session of a user. It is used to persist the Hotjar User ID, unique to that site on the browser.


Provider:
Hotjar

Cookie:
_hjIncludedInPageviewSample

Purpose:
Hotjar cookie set to determine if a user is included in the data sampling defined by your site's pageview limit.


Provider:
Hotjar

Cookie:
_hjIncludedInSessionSample

Purpose:
This cookie is set by Hotjar and is used to determine if the user's navigation should be registered in a certain statistical placeholder.


Provider:
Hotjar

Cookie:
_hjSessionUser

Purpose:
This cookie is set by Hotjar and is used to maintain the user's identity, which is passed to Hotjar to associate behavior data with the same user across sessions.


Provider:
Hotjar

Cookie:
_hjSession

Purpose:
This cookie is set by Hotjar and is used to persist the Hotjar User ID, unique to that site on the browser.


Manage Cookie Preferences

Cookie Settings

When you use this website, analytics cookies may be set immediately. You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

Google Chrome

Microsoft Internet Explorer

Microsoft Edge

Safari (macOS)

Safari (iOS)

Mozilla Firefox

Android

Changes to this Cookie Policy

We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Further Information

If you would like to know more about how We use Cookies, please contact us at compliance@sorodo.co.uk.

For more information about privacy, data protection and our terms and conditions, please visit the following:

View our privacy policy here

View our terms and conditions here